Comments on: Please wait before installing Security Update 2010-001

By: Jamie

Jamie — Mon, 08 Feb 2010 09:29:30 +0000

The first we heard about the issue was from Cynthia from Daylitehelp. She let me know about the problem before it was a problem. So big thanks Cynthia.

Was there email notification from Marketcircle as we did not receive anything?

Thanks for the quick fix!

By: Erik

Erik — Fri, 05 Feb 2010 01:37:51 +0000

Excellent work! Thanks for the super fast fix. Now back to that iPad app!

By: Steve Jacobson

Steve Jacobson — Thu, 04 Feb 2010 23:24:08 +0000

“Marketcircle is the Greatest! What other company could crank out the fix so quickly?” He says PhoneValet-lessly!

By: Alpesh

Alpesh — Thu, 04 Feb 2010 18:34:54 +0000

I used VNC and updated both. Thanks for working late to get it done! Great job!

By: Noreen

Noreen — Thu, 04 Feb 2010 14:30:36 +0000

Could you give a little more guidance now? If the security update has been installed already, what should I do?

Is it an on-line to off-line database issue? So, don’t take the db offline?

Should I stop syncing?

Does it only effect users who are running DL Server and also local db?

If a user has a standalone install, they are not effected?

You know, if Microsoft did this to users essential business programs, people would be up in arms.

By: Patrick

Patrick — Thu, 04 Feb 2010 09:12:08 +0000

Hi there. Hope this is the answer to our problem, as Eric we are working offline and with DLT and are all stuck on both device. (ticket 30403) Funny : Eric, seems we are quite in the same business (but not the same place – Brussels/Luxembourg). TKS for your quick help

By: Marcus Rowell

Marcus Rowell — Thu, 04 Feb 2010 08:45:56 +0000

Is there anything we should do it we have applied the security updates? We could live with not syncing for a few days.

Thanks, Marcus.

By: Ryan Cash

Ryan Cash — Thu, 04 Feb 2010 06:36:19 +0000

@Eric

The engineers are working on it and have made progress – we’ll post an update later today.

By: Eric Wilcox

Eric Wilcox — Thu, 04 Feb 2010 05:13:57 +0000

AJ et all – PLEASE get this fixed asap. Our business ability is essentially shut down because the main users HAVE to work offline and sync to our server. Thank you for making this your top priority. Eric Wilcox.