www.wolfelaw.com
What do you use Daylite for?
Managing deadlines, appointments, contacts and conflicts is critical in the law profession, and we use Daylite for all of this. But in a case management system Daylite goes even further than providing these essential features. Through DMI, we can link relevant emails to a case with a simple click. With the merge functions, we can write properly captioned letters and pleadings in seconds. And with plugins like FoneConnector, we manage and record our telephone calls intelligently. Daylite is literally the heart of our practice.
What was it about Daylite that drew you in initially?
Mostly two features that work so well in Daylite, but don't seem to exist with much function in other systems. First, email integration. Second, letter merging and letter writing. 90% of being a lawyer is communicating to others...and keeping track of those communications. We always pinpoint when an e-mail, letter or fax was sent or received. Of course, we can't forget that the interface is beautiful and the program is easily adaptable to any project-type.
How has Daylite Touch improved your workflow?
Task and appointment delegation is easy in Daylite...and our ability to delegate work from one person to another is irreplaceable. The ease of task delegation has removed so many communication headaches between folks in the firm. Daylite Touch just takes the benefits of Daylite and puts it in your pocket. When I'm in court, not only can I check my calendar for dates, but I can check everyone's calendar.
Which features do you find most useful to you and your business?
Task delegation, email integration and the ability to write and send letters through the merge features. These three features really separate Daylite from the pack, and help manage our office and document flow with ease.
How has Daylite helped you to increase revenue in your business?
Daylite's task function keeps track of time spent, which we use in our office to bill down to our clients. The ease in using this feature, coupled with the integration of Daylite in our everyday work flow helps our office capture time as effectively as possible.In law, time is money, and there's no doubt that Daylite has kept our firm organized and positioned to properly bill clients and make money off our work.
Any other comments?
One often overlooked feature of Daylite is it's ability to connect with other programs and plugins. This too separates it from other legal software, which is typically closed to developers. Daylite's development program made the plugin possible, which has tremendously helped our firm manage phone calls.
