SUPPORT

Daylite Support Request

To help us with the speed of your response time, please include as much detail as possible about the issue you're encountering. This may include your Mac OS version, the version number of the application(s), and a step-by-step walkthrough if you're reporting a crash or bug. We also strongly suggest including screen shots of the issue (if applicable) for a visual reference.

First Name:
Last Name:
Email:	Please make sure this is correct
Phone:

If you have already submitted a support request for this issue, please specify the ticket number




What type of request is this?

Please Select General inquiry I'm unable to sync to Address Book or iCal I'm unable to sync my offline database I'm unable to connect to my database Daylite Touch is not synchronizing A feature I expect to work is not working


If you have a support plan, please enter it here:




Please describe your question or the issue you are encountering?



What remedies have you already tried?



What version of Daylite are you using? To check go to Daylite > About Daylite


What version of Daylite Server are you using? To check go to Daylite Server Admin > About Daylite Server Admin


What version of Daylite Touch are you using? To check, launch Daylite Touch on your iPhone and go to Settings > General > About


What version(s) of Mac OS X are you using? To check go to Daylite > About Daylite (If you have a different version for the server, please specify that as well)



What type of computer/device?

Please Select iPhone iPod touch Laptop iMac Mac Pro Mac mini Other