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Marketcircle KB
.: Daylite 3.x
.: Daylite Connectors
.: I'm unable to install a connector plugin.
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I'm unable to install a connector plugin.
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Problem:
I'm receiving the following error message when attempting to install a Daylite plugin
"Unable to create folder Library/Application Support/Daylite/PlugIns. Please check your permissions and try again."
Why could this be happening?
When installing one of the three connector plugins (FileMaker, Moneyworks or LightSpeed), a folder named "PlugIns" is created in the following directory:
Home -> Library -> Application Support -> Daylite
If a permissions alert appears, it's possible that one of the folders leading up to Daylite is not read and writable
Resolution:
Make sure that all folders and files in the following path are writable:
Home -> Library -> Application Support -> Daylite
You can verify this by doing the following:-
-open a 'Finder' window
-go to Home -> Library -> Application Support
-select the "Daylite" folder
-from the Finder menu bar, select File -> Get Info
-expand the 'ownership and permissions' area (for Tiger users), or 'sharing and permissions (for Leapard users) and make sure you can 'Read & Write'
-to make a change, click on the 'lock' icon (if required, authenticate yourself)
-close the lock to save the changes
(perform the above procedure with the 'Library' and 'Application Support' as well if applicable)
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Article
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505
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Created
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1-28-2008
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Modified
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1-28-2008
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Author
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Support
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DayLite 1.x
Daylite Connectors
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