Troubleshooting

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Synchronization Error 9844 when connecting with Daylite Touch 4

Symptom:

I'm trying to connect with Daylite 4 on my iOS device and receiving the following error:

Synchronization Error kCFStreamErrorDomainSSL error - 9844. Please contact your system administrator.

Solution:

Please ensure that your server computer is running Mac OS X v10.7.4. The minimum OS requirement for Daylite Server Admin 4 is v10.7.4, so if your Mac is running an older OS version, you will need to update your software and then connect with Daylite 4 on your iOS device.