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Marketcircle Support > Billings > Billings Touch > General > Syncing problems with Billings Touch and iPhone 4.

Syncing problems with Billings Touch and iPhone 4.

Symptom: If you've noticed problems in syncing with iPhone 4 and the latest iOS, please confirm the following:

When you try to pair, after you put in the 4 digit code to your iPhone, you will notice that the WiFi connection on your phone has dropped, and eventually (30 secs - 1 min) Billings Touch crashes.

Solution:

1. Make sure you're on the latest build of Billings Touch (version 1.1.4).

2. Check whether IPv6 is enabled on the machine that is hosting Billings. If it is, turn it off, and try syncing again.

3. Confirm whether you're using a 2Wire router, as these are known to cause connection problems, specifically with a Mac.


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