12 Reasons We Love Small Businesses

Scaling / February 14, 2019 / Kristie

Empowering small businesses to achieve big things has been what’s motivated us for over a decade and a half.

There’s something extremely satisfying and rewarding about hearing how we’ve helped a small business improve team efficiency and collaboration, or hearing how we’ve helped an entrepreneur regain their focus and sanity.

From the risk-taking and ambitious nature of entrepreneurs to the flexibility and tight-knit culture, there’s so much to love about small business.

Since starting as a team of just two people to growing to over forty-five employees, we’ve remained focused on our mission to help small businesses. Here are some of the reasons why– straight from the people that make our mission possible.

Makes the world go around

“Small business is the root of all business. While it may not seem like it, all big businesses started small. When a big business becomes stagnant, another business takes over, that business was also small at some point, so small business makes the world go round. I love the people that start small businesses. They have energy, courage, passion, persistence, which in turn gives me energy, courage, passion and persistence. Without them, we wouldn’t be around – literally!”

Risk Takers

“Starting and running a small business is a scary thing to do, but it is also extremely exciting and rewarding. I love that so many people around our world plant little seeds and nurture those seeds into blossoming businesses that make real impact in people’s lives. Hearing about the amazing things that our customers are doing and knowing that we helped you in some small way to do what you love motivates me to push harder every day.”
– Michael Clark, COO


“A small businesses owner typically sets out to sell a product or offer a service that is fueled by passion. So when you’re getting paid for something you excel at anyway, life is way more gratifying. We strive to further enrich your life by increasing your productivity so that you can focus your time on what you love doing.”
– Mat, Customer Service Manager


“I love working with a community of knowledgable and diverse people that love working on the Mac and exceeding your own expectations.”
– Carolyn, Onboarding Manager


“I find Small business owners’ no BS approach admirable. You start your business because you’re truly passionate about something or you see a problem to be solved. You want to change the world no matter how small the impact and are daring enough to try, usually fail, and keep trying.”
– Kristie, VP of Marketing


“I love the way that small businesses genuinely care about relationships with your customers. Knowing we can help you reach those goals makes working with you that much more rewarding!”
– Emily, Customer Advocate

Relationship Driven

“I love that small business owners are a risk-taking, progressive, openminded, and ambitious cross-section of society. I love that your businesses are real relationships with people and not just numbers. I love that after a bunch of years we can get back in touch and see where we are in our lives and in our business. I love that often, we can even be friends based on connected passions, or simply because we think the other person is kinda cool.”
– Amin, Community Manager


“I know the political BS that comes from working in corporate culture, and I ain’t about that. We genuinely care about our people, both employees and customers, and aren’t a bunch of white collars trying to climb the corporate ladder. In the fight against the fortune 500’s, I stand in the SMB corner hands down.”
– Asim, Operations Manager

Built on Trust

“Helping small businesses gives me a great sense of pride. It is such a privilege being a part of the process helping business owners get serious about their success. Entrepreneurs work hard to develop strong relationships, and it’s humbling to be a trusted guide towards your success. Being part of a small business is an exciting and rewarding venture. I’m proud to work with like-minded and driven people and be a part of your journey.”
-Aprile, Customer Success Representative

Grow our Economy

“Small businesses contribute to local economies by bringing growth and innovation to the community. Small businesses also help stimulate economic growth by jobs for people who may not be employable by larger corporations. Also, small businesses have certain advantages over large businesses: flexibility, lean staffing, and the ability to develop close relationships with customers.”
– Julia, Customer Advocate

Positive Change

“Small businesses make a big impact. Small businesses help someone find their dream home, capture important moments with beautiful photography, and empower others to achieve their goals. Small businesses create positive change in this world and I love helping you do it.”
– JD, Customer Success Manager

Help Communities

“I grew up in a small town where my parents owned a small business, and where I also worked in the summers. If someone walked in that door, chances were they’d be greeted enthusiastically by name. I was able to see how small businesses can have a huge impact on the community not only by employing people from it, but by truly caring about and serving the needs of the people around them. It was always more than just a way to earn a living for my parents, and I believe that to be more true of small businesses than of larger ones.”
–Ali, Engineer Manager

What do you love about small business? Share your thoughts with us on Twitter, Facebook or Instagram with the hashtag #lovesmallbusiness

Join 38,877 subscribers making clients happy and growing their business.