FoneConnector 1.0 – Telephony Integration with Daylite

Product Updates / September 1, 2009 / Ryan

FoneConnector for Daylite is a new and flexible inbound telephony solution for Daylite and offers unique and native CRM-telephony-integration on Macs. The number of an incoming phone call is automatically matched by FoneConnector to the appropriate Daylite contact in the actual Daylite database and triggers a Call Window.

In this Call Window a Daylite-user can track call-duration, take notes during the phone call and add various Daylite-elements like appointments, tasks, projects, opportunities or attach pre-defined Daylite-forms. All those elements are automatically linked to the appropriate contact in the Daylite database. The user can even link the phone call to existing projects, opportunities or groups to which the caller is already linked to.

For more information on the plugin, check out this link .

Ryan Cash

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