Privacy Policy

Disclosure Statement

This is the Privacy Policy of the Marketcircle Inc, the Marketcircle website, our cloud based offering for both Daylite and Billings Pro and our related products and services. It describes the information that we collect from you as part of the operation of our site and services, and how we use and disclose this information.

By accepting our Privacy Policy you are consenting to our collection, use of and disclosure of your personal information in adherence with our Privacy Policy. Marketcircle reserves the right to change this policy at any time, and will post the changes on this website so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You agree to review our Privacy Policy from time to time and agree that any use by you of this website after changes to our Privacy Policy shall constitute your acceptance of all such changes. Any changes to our Privacy Policy will be effective immediately following the posting of such changes to this website. Please review this policy regularly for the most up to date information. This Privacy Policy was last modified on September 11, 2015.

Marketcircle Inc. recognizes your right to privacy and is strongly committed to protecting the privacy of all customers using our products and visitors to our website. The intent of this Privacy Policy is to clearly describe our privacy practices regarding the collection, use or disclosure of information (including both personal and aggregate information).

Marketcircle Inc. will not sell nor share your personal information with anyone for any reason. We will not give, sell, rent, or loan any of your personal information to any unrelated third party (with the exception of a third party performing any function on our behalf who have an obligation to keep your information completely confidential or a third party who acquires our business) unless you have authorized us to do so.

Marketcircle Inc. reserves the right to access and\or disclose personal information where required to comply with applicable laws or lawful government requests, in or reasonable opinion, to operate our services properly and securely, or to protect Marketcircle Inc. To the extent reasonably possible in our sole opinion, we shall attempt to obtain prior consent of the individual to whom such personal information relates prior to disclosure to third parties.

COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

No Personal information is automatically collected from our website or our products. Marketcircle Inc. only collects personal information who have consented prior to.

We use personal information in the record we maintain about you, and behavioural information we obtain from your current and past activities on our site, to provide to you the services offered by our site; resolve service and billing discrepancies; troubleshoot issues; bill any owed amounts; measure interest in our products and services, inform our customers about special offers, new products and services, events and updates; deliver relevant information to you; customize the user experience; detect and protect us against error, and fraudulent and/or criminal activity; enforce our Terms of Use; provide you with system or administrative messages, and as otherwise described to you at the time of collection. We may use your email address to occasionally ask for your input on our products and or services.

We may also use personal information about you to improve our marketing and promotional efforts, to analyze our site usage, to improve our content and product offerings, and to customize our website's content, layout, and services. These uses aim to improve our website, and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site and Products.

Our primary purpose in collecting and using personal information from you is to provide you with a customized and smooth user experience as you browse our website and use our services. In an effort to preserve your privacy, we only collect minimal personal information about you, information that we feel is necessary in achieving the aforementioned purpose.

INFORMATION OF A NON-PERSONAL NATURE

As a general policy, with the exception of IP addresses, no information is automatically collected from visitors to the Marketcircle website. Marketcircle does gather and analyze IP addresses and certain information of a non-personal nature regarding website usage by visitors to our website (also known as “clickstream data”). Such information can include the date and time of the visit to our website, the pages accessed and information downloaded, the previous website visited or the next website you visit after ours, and the type of browser used to access our website. Such data is used in an aggregate form to assist us in determining general usage patterns and to administer, diagnose problems with, and fine tune the layout of our website. We may share non-personal, summary, or aggregate visitor data with partners and other third parties at our discretion.

EMAIL AND SUBSCRIPTION SERVICES

If you subscribe to the Circular (our newsletter), we will use your name and email address to send it to you. Out of respect for your privacy, we provide you a way to unsubscribe in the email. If you wish to no longer receive our newsletter you may update the settings in your account, follow the instructions located in the email, or you may contact us at info@marketcircle.com.

ONLINE STORE AND PAYMENTS

Our online store uses FastSpring and Recurly Inc. for credit card processing. When making a purchase, FastSpring or Recurly will request various pieces of personal information, such as name and credit card number. Marketcircle does not at anytime have access to your credit card number, though we do know the type of credit card you’ve entered (for refund purposes). Neither Marketcircle, Recurly nor FastSping will ever sell or make available your personal contact or financial information to anyone for any reason.

COOKIES AND DATA TRACKING

We use cookies to remember user settings, store login addresses and passwords and to store analytics data. Users can control the use of cookies at the browser level to prevent you from receiving cookies or to notify you whenever you are sent a cookie so that you may decide whether or not to accept it. You are free to decline our cookies if your browser permits, although you may be required to modify your settings frequently to be able to use certain features or access certain information. We also store analytical data including but not limited to, database size, number of records for different object types, number of syncs, keep track of ordering products or services for our online store, etc. This data is kept for the sole purpose of optimizing our infrastructure to better accommodate our customers.

THIRD PARTY APPLICATIONS AND WEBSITES

In addition, we use third party applications to display advertising on our website and to manage our advertising on other websites. These applications may use other technologies to gather information about you to provide you advertising based on your browsing habits. The content of such advertising websites, or of such third party products and services, may collect data or solicit personal information from you. As we do not control such websites, we are not responsible for their privacy policies, or for the collection, use or disclosure of any data or personal informant such may collect.

BACKUP AND DATASTORAGE

All of your personal information, as well as the data you enter into the system, will be copied to another data warehouse in Germany for backup purposes. This is done for redundancy, and will only be used in the event our local servers are down. All information that is stored on off-shore servers adhere to the collection and retention of personal information in the country of origin.

SECURITY & ENCRYPTION

Marketcircle and our third party companies protect your personal and financial information. For the security of financial transactions, FastSpring uses a 128-bit encryption which encrypts your information, such as credit card number and billing other information. Again, none of your information will be provided to anyone for any reason. Please review the FastSpring Policy here: http://www.fastspring.com/privacy or the Recurly Policy here: https://recurly.com/legal/privacy.

However, the transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks is inherently insecure, and is subject to possible loss, interception or alteration while in transit. Accordingly, we do not assume any liability for any damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, such as transmissions involving the use of your password for our website or the submission of any of your information to us (including your personal information). While we shall take commercially reasonable efforts to safeguard the privacy of any personal information you provide us and treat such information in accordance with this Privacy Policy, in no event will the information you provide to us result in any liability to you on our part in the event that such information is inadvertently released by us or accessed by third parties without our consent. Notwithstanding the foregoing, to the extent that you are able to access the information of third parties through our web site, we do not grant you any right or license to use such information.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

If you wish to access or change any of your personal information we have on file in our records, other than that available to you and capable of being modified online, you may contact our company to attempt to accommodate such requests. We will endeavour to keep the personal information you provide us accurate and up-to-date to the extent we are notified of any changes by you. You can assist by keeping us informed of any changes, or informing us if you find any errors in our information about you.

ACCOUNT DELETION

When a customer chooses to close an account Marketcircle will remove your personal and financial information from our marketing and billing systems respectively. This will ensure that no future correspondence is sent to you.

DATA RETENTION

We will retain your data for a period of up to six months after your account has been cancelled. After this time, the information will be permanently removed from our servers and no one will be able to access it. Your personal information such as your email, name, type of account you had, and payment history will remain on file for a period of up to 10 years to comply with government regulations.

QUESTIONS OR COMMENTS

If you have questions, concerns or if you would like more detailed information, please email us at info@marketcircle.com.