Refund Policy

Note: Only refunds requested within 30 days of purchase will be considered. Upgrades and trial extensions are non-refundable.

Please contact Marketcircle at 905-480-5555 for a return authorization number. Complete this form and email it to info@marketcircle.com to organise the Return Authority.

Before contacting Marketcircle you will need:
  • The reference number for your purchase, found on the e-mailed receipt.
  • The license and serial numbers purchased.
  • Your mailing address.
  • A brief comment on why you would like to be refunded.

Your request will typically be processed within 10 days of receipt of this claim. The refund for the net price of your claim (i.e., the price paid less shipping and local taxes) will be processed through the same method as the original payment. Purchases made in Canada will be refunded GST, and furthermore purchases made in Ontario will be refunded HST.

App Store sales are final

All purchases of Marketcircle products made in the iTunes App Store are final.