Cannot Reach Marketcircle Cloud when Invoicing

Symptom

When attempting to invoice you are prompt with the following message:

Alt text

Why is this occurring?

Mac OS has not automatically allowed a Marketcircle security certificate.

Solution

Solution Please make sure you are running the latest build of Billings Pro.

If updating and then restarting the application does not resolve the issue, try the steps below: to manually set the Certificate to be "allowed"

  1. Open a new Safari window
  2. Navigate to https://www.marketcircle.com/testpage/
  3. Check the box: Always trust "marketcircle.com" when connecting to "www.marketcircle.com" Alt text
  4. Click Continue

Note: If you are using another browser to view this article, follow these steps in Safari.

Once these steps have been completed you should be able to invoice as normal.

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