I am unable to add new Daylite users.

Symptom

When trying to add a new user you are prompted that you are not able to add a new user

Why is this occurring?

Every active user consumes 1 license across multiple devices. If you have no available seats in your license you will not be able to add a new user.

Solution

To be able to add new Daylite users, you will have to purchase additional licenses, or, de-activate certain existing users that you no longer use or do not use frequently

You can verify the number of licenses by going to the license pane in Daylite Server Admin.

To purchase more licenses, click here.

Was this article helpful?


Thanks for your feedback


 please wait...
 

Still can't find what you're looking for?