I am unable to add new Daylite users.

Important: Daylite & Billings Pro Self-Serve Support Ends February 28, 2019. Read Announcing Our Goodbye To Self-Serve for more information.


When trying to add a new user you are prompted that you are not able to add a new user

Why is this occurring?

Every active user consumes 1 license across multiple devices. If you have no available seats in your license you will not be able to add a new user.


To be able to add new Daylite users, you will have to purchase additional licenses, or, de-activate certain existing users that you no longer use or do not use frequently

You can verify the number of licenses by going to the license pane in Daylite Server Admin.

To purchase more licenses, click here.

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