I deleted Billings Pro Server Admin without turning it Off. Now, I'm unable access the server.

Symptom

You've deleted the Billings Pro Server Admin application without turning the server Off. When you attempt to install it again, the installer displays a message "Please ensure Billings Pro Server is turned Off". You're now unable to access the application as a result.

Why is this problem occurring

Even though the application has been deleted all the background processes are still running.

Solution

  1. Open the Billings Pro Uninstaller located in the /Applications/Utilities/ folder.
  2. Check "Server Admin Application" and "Server Support Files".
  3. Click Uninstall then quit the Billings Pro Uninstaller once complete
  4. Attempt to install Billings Pro Server Admin again.

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