HelpmacOS Mojave
Please select a product version
(if available):
macOS Mojave
Please select a Product version from the choices above or a new topic.
Daylite and Mojave FAQ & Known Issues
Daylite Mail Assistant Incompatible Plug-ins Disabled (SIP Workaround)
When I launch Mail, I see the "Incompatible Plug-ins Disabled" alert.
Mail Intermittently Crashing After Updating To Mojave
The Daylite Mail Assistant Frequently Disconnects From Daylite
How to Disable System Integrity Protection (SIP)
Syncing
Please select a product version
(if available):
Syncing
Please select a Product version from the choices above or a new topic.
Sync Failed - Error Code 100
Cannot Sync - Daylite Cloud cannot be reached on your current connection
Sync Failed - Error Code 102
Sync Failed - Error Code 103
Sync Failed - Error Code 104
Sync Failed - Error Code 151
Sync Failed - Error Code 204
Daylite on my iPhone or iPad isn't syncing with the server
How can I check the status of Daylite Cloud Services?
I attempt to sync and get a "Sync failed" alert.
Last Synchronization Error: The server is processing your Data
Sync Failed - Could not connect to Daylite Helper
Sync Failed - Error Code 1000
Sync Failed - Error Code 203
Troubleshooting Daylite Sync Issues
Unable to access archived files after migrating my database
When I choose File > Sync, the Sync option is greyed out. Why is this?
Daylite is no longer allowing me to login or sync on my Mac and iOS device
How can I create a temporary WiFi network to sync Daylite with my iOS device?
Sync Failed - Error Code 0
Logging in
Please select a product version
(if available):
Logging in
Please select a Product version from the choices above or a new topic.
Cannot determine availability of Daylite Cloud
Daylite is asking me to login again, but I can't type anything into the password field
How can I recover my Daylite password?
How can I reset my password?
I'm unable to login to Daylite: Server cannot be reached
I receive the message "Error starting Personal Database Environment" when starting Daylite
Database Initialization Error: The server could not create your database
Daylite is reporting that my user account has no associated person
Daylite is reporting that the server for my database needs to be updated to Daylite Server 5?
Daylite on my iPhone or ipad device cannot find the server
I am trying to connect to Daylite remotely and I cannot login.
Last Synchronization Error: The server is processing your Data
Login failed because a newer version of Daylite is required to log into the database
The server disconnected before I could log in
The trial period has ended for the database "(null)".
Using the Daylite Startup Option Keys
How can I create a temporary WiFi network to sync Daylite with my iOS device?
The local copy of the database can no longer sync with the server.
Start up & Crashing
Please select a product version
(if available):
Start up & Crashing
Please select a Product version from the choices above or a new topic.
Daylite Server Admin is slow to launch
Daylite Server Admin - Error Code 400
I cannot launch Daylite Server Admin due to a "Connecting to the Daylite configuration" error.
I receive the message "Error starting Personal Database Environment" when starting Daylite
When I launch Mail, I see the "Incompatible Plug-ins Disabled" alert.
Daylite Server Admin - Error Code 300
Daylite Server Admin - Error Code 301
Daylite Server has some incorrectly configured components
Mail crashes frequently while using the Daylite Mail Assistant.
Using the Daylite Startup Option Keys
When I invite a user to an appointment, Daylite crashes.
CardDAV & CalDAV
Please select a product version
(if available):
CardDAV & CalDAV
Please select a Product version from the choices above or a new topic.
After setting up CardDAV sync for contacts, I see duplicates in my database.
How do I remove CardDAV and CalDAV accounts?
Selecting "All Contacts" in the Contacts application shows duplicate records.
Unable to verify account name or password when sharing Daylite Contacts or Calendars
Contact image goes missing in CardDAV client applications.
I get a prompt asking for CalDAV or Contacts Password
Installing Upgrading & Migrating
Please select a product version
(if available):
Installing Upgrading & Migrating
Please select a Product version from the choices above or a new topic.
Daylite and Mojave FAQ & Known Issues
Daylite Server Admin - Error Code 400
Invalid Backup Path message when upgrading Daylite Server Admin
When I launch Mail, I see the "Incompatible Plug-ins Disabled" alert.
Why can't I see the Daylite Mail Assistant in Apple Mail on macOS Mojave
Do I need to install and configure Daylite Server Admin if I am a single user with only 1 computer?
When setting up Daylite Server for the first time, the database creation process never completes?
When trying to update Daylite via Mac App Store, I am being asked to purchase the app again.
You are trying to connect to a Self‑Serve database which requires an earlier version of Daylite.
Daylite Mail Assistant
Please select a product version
(if available):
Daylite Mail Assistant
Please select a Product version from the choices above or a new topic.
When I launch Mail, I see the "Incompatible Plug-ins Disabled" alert.
Why can't I see the Daylite Mail Assistant in Apple Mail on macOS Mojave
Daylite Mail Assistant and Mail Act-On Incompatibility
Emails inside Daylite display "no content"
How to give Daylite Access to Mail after Denying Access
I cannot accept invitations in the Daylite Mail Assistant
I'm unable to merge a letter template for a Person and send it via an email
Limitations when creating emails or merging letter templates with Daylite
Mail crashes frequently while using the Daylite Mail Assistant.
Mail Intermittently Crashing After Updating To Mojave
The Daylite Mail Assistant Frequently Disconnects From Daylite
When I attempt to send an email existing in Daylite, I see an error
Why do I see a scissors icon in some of my emails that were added to Daylite?
General
Please select a product version
(if available):
General
Please select a Product version from the choices above or a new topic.
How can I send the Daylite log files from my iPhone or iPad?
How can I find out what version of Daylite I am using?
Calling contacts from Daylite on your iPad
How can I check the status of Daylite Cloud Services?
How can I take a screenshot of my screen or my window?
Instructions how to record video for a support ticket
Instructions how to send the console logs
Search
please wait...
