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Make the move to Daylite Cloud before Apple releases their newest operating system to make sure you’re compatible. Daylite Self-Serve will not be compatible with Mojave & iOS 12.
Yes. You can add and remove users at any time. If you add a user, you will be charged the pro-rated amount for the current billing cycle (yearly or monthly) immediately. Subsequent billing periods will include the additional user. If you remove a user, your account will be credited the pro-rated amount, which will then be applied to your next invoice.
We’ve found that in most cases, 2 GB of storage per user is more than enough with the exception of Large File Attachments. However, if you do go over you can buy additional storage in 20 GB intervals per account (not per user). To add additional storage, please contact us.
Your security is very important to us, which is why we’ve taken measures to ensure this. For the full details visit our Daylite Cloud Security page.
Yes. If you’ve purchased any version of Daylite and you choose to upgrade to the Loyalty plan while it is offered, your plan will be honoured for as long as you use Daylite. Any additional users you add in the future will also get this price.
It is not possible to merge accounts. You can migrate both or export data from one and import to another.
To migrate to Daylite Cloud yourself you will need to be on macOS 10.11 or later. If you are on a previous version, please contact us and we can help with your migration to Cloud.
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